Mail Services

We offer a full range of Services:

 

Student Mail Services

Mail Services is available to all enrolled UNC Pembroke students. Students who wish to receive mail or packages on campus must pay a nonrefundable annual fee of $30, which can be paid directly at Mail Services or online.

Each student will be assigned a unique four-digit mailbox number to be used as part of their official UNCP mailing address. Mailbox numbers are assigned individually and may not be shared. This ensures that all mail and packages are delivered accurately and efficiently.

Students will receive an email notification when mail or packages arrive. All items must be picked up at the Mail Services window. A valid photo ID is required for pickup.

To avoid delays or returns, all incoming mail must include the student’s full name and assigned mailbox number.

This process allows us to provide more efficient service and real-time updates on the status of incoming mail and packages. If you have any questions, feel free to visit us at Mail Services or contact us.
A student stands outside a campus building, opening a mailbox from a wall of student mailboxes. She is holding a key and wearing casual clothes, with another student walking by in the foreground.

TZ Package & Mail Lockers

TZ Package and Mail Lockers at UNC Pembroke is the student mail and package system utilized by our Mail Services Department. These lockers allow us to place letter and packages in secure lockers accessible only to those individuals that the items are addressed to. This service is available to both students and staff for a yearly subscription fee. At the time of purchase a unique 4-digit mailbox number is assigned. These mailbox numbers are good for your entire stay here at UNC Pembroke and subscriptions are renewable every 12 months from the date of original purchase. Please see our listing of FAQ's if you have any other questions. 

Package lockers are for all UNCP Staff and Students who have rented boxes with our Mail Services Department.

Lockers are located in the Auxiliary and Business Services building across from the BookStore.

 No. Your previously assigned mailbox number and address will stay the same.

 You will receive an email notification that includes package details, locker location and PIN.

Check your email notification to determine whether your package is in the UNCP lockers or UNCP Mailbox. If your package is in a locker, go to the specified locker bank and use the self-service kiosk to open your locker. Lockers are accessible during Auxiliary and Business Services Hours: 7 days a week 7 a.m. to 9 p.m.  Packages that are too large for lockers, or perishable such as flowers, may be picked up at the Mail Services counter next to the Package lockers. Mail Services Hours: Monday thru Friday 8 a.m. to 4:30 p.m. 

Lockers are accessible during building hours. Auxiliary and Business Services Building Hours: 7 days a week 7 a.m. to 9 p.m. Please note that packages at the Mail Services Counter may only be picked up during Mail Services business hours Monday thru Friday; 8 a.m.–4:30 p.m.

Mail Services is located in the Auxiliary and Business Services Building directly next to the BookStore. Mail Services Hours: Monday thru Friday; 8 a.m.–4:30 p.m.  Auxiliary and Business Services Building Hours: 7 days a week 7 a.m. to 9 p.m.

If you need assistance, stop by Mail Services during business hours. You may also email mail.services@uncp.edu

Call or email Mail Services (910.521.6210, mail.services@uncp.edu) for accommodation.

 “Delivered” statuses from carriers such as UPS or FedEx indicate that the package has arrived on campus. Once the package has been processed on campus, you will receive a notification that your package is ready for pickup.

Passport

UNCP is pleased to be a Passport Acceptance Agency on behalf of the U.S. Department of State commencing on April 6, 2015.  Please note the following:
  • Applications are accepted, by appointment only, at the UNCP Mail Services office Monday-Friday, 8:30 a.m.-3 p.m. Please call 910.522.5759 for an appointment or email passports@uncp.edu.
  • A fee of $35 is associated with the application's processing.
  • There is a fee of $14 for photos.
Get a U.S. Passport from UNCP
Close-up of a dark blue U.S. passport partially tucked between pages filled with various international entry and exit stamps.